Q1: How to get a sample?
A1: Sample order is acceptable. Please contact us and make sure what sample do you need.
Q2: What about the leading time?
A2: In general, the leading time is about 25 to 35 days. But please confirm the exact delivery time with us as different products and different quantities will have different leading times.
Q3: How about the packing and shipping?
A3: Normally, we have a carton for packaging. If you have any other special requirements, please feel free to contact us.
Q4: How about the OEM/ODM service?
A4: We provide all kinds of OEM/ODM service,
For example Logo printing on housing, Customized packing, Software Customization. Please contact with us to make sure the detail things before placing order.
Q5: How about the payment clause?
A5: We accept 30%T/T in advance, the 70% T/T balance before the delivery.
Paypal, Western Union, and L/C are also available.
Q6: How about warranty and procedure?
A6: Warranty time: 12 months
Warranty procedure :
1) If the cargo has any problem, please contact us on time, we will help you to result in the problem.
2) If the problems still cannot be solved after checking within warranty time, the user can return the defective unit, we will repair and send it back to you.
Attention: Customers need to be responsible for the shipping costs.